Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.



Health and Safety Issues


The activity of woodworking is inherently dangerous. Before using or operating you are responsible for having the proper training in and the safe use of all woodworking tools and machinery purchased from this website and or directly from Woodshop Products LLC.



Defective Products

All the items we sell are covered under warranty for ( see each product for warranty term) from the original purchase date, for the original buyer. Other name-brand items may come with different manufacturer warranties.

10 Day acceptance period from the date of delivery. Damage claims and order discrepancies will not be accepted after this time. ALL DAMAGE CLAIMS MUST BE IN WRITING AND EMAILED TO sales@woodshoptools.com.

Often Woodstock Int. / Shop Fox trained technicians are able to troubleshoot problems with you over the phone. (800) 647-8801



If it becomes necessary to return an item that is not working properly, please call us at (253) 777-9663 or email us at sales@woodshoptools.com to obtain a Return Authorization number. We will provide you instructions for shipping the item back to Woodstock Int. / Shop Fox warehouse.

After we receive the item, Woodstock Int. / Shop Fox Service Department will inspect it to determine the cause of the problem. If our inspection confirms the item is defective and is still under warranty, we will either repair or replace it for you.



Non-Defective Products


All Non-Defective Products as so deemed so by Woodshop Products LLC, Woodstock Int, Shop Fox customer service and or tech repair departments are NON-RETURNABLE for ANY reason other than an issue covered under warranty.



Unloading and moving freight once delivered

We have negotiated discounted rates for lift-gate delivery with the freight carriers we use. If you opt for this service, the carrier will use a truck equipped with a lift-gate to lower your freight to the ground.

Your delivery address must be accessible by a tractor-trailer and you are still responsible for moving the freight from your curbside to your shop. If you want lift-gate delivery, just select this option during checkout when you place your order online.

Some freight terminals are equipped to offer additional services - such as moving the freight into your shop or garage for you, on a limited basis, for an additional charge.

None of the carriers we work with will move freight up or down stairs or will drive on residential driveways or unpaved roads.

If you are interested in finding out whether the carrier can offer additional delivery services for your order, please email us at sales@woodshoptools.com or call our order desk at (253) 777-9663 and we will be happy to look into it for you.

Please be advised that Woodstock Int. / Shop Fox and Woodshop Products LLC will not be responsible for providing these services for returns.

Items between 70 and 150 lbs. may ship by UPS / FedEx ground or by truck freight.

Items over 150 lbs. are shipped via truck freight.

Orders for non-freight items with a total weight of over 250 lbs. may be shipped via truck freight and will incur additional shipping charges.

The trucking company will call you to arrange for curbside delivery. Your delivery address must be accessible by tractor-trailer. Truck drivers are not required to give assistance unloading, which means that you are responsible for unloading your freight and moving it to your shop. Lift-gate delivery is available for an additional $25.00 charge if you request the service through Woodshop Products LLC. You can add lift-gate service to your order during check-out.

You may also consider arranging to pick up your freight at the carrier's terminal if you can. They will load it onto your vehicle. Please make sure your vehicle is capable of handling the weight and be sure to bring plenty of tie downs to properly secure the load.

If you need additional delivery services, please e-mail us at sales@woodshoptools.com or call (253) 777-9663 and we will be happy to research delivery options for you.


Freight damage

Thank you for your recent Shop Fox order. Due to the high cost of freight damage, and the difficulty in recovering these costs when a shipment is improperly received, we want to ensure that you are an informed customer and understand the importance of properly inspecting and receiving shipments to avoid loss.

It is the customer responsibility to understand how to receive shipments in order to avoid having to bear the expense of damage or loss when these occurrences are not properly documented.

Woodstock International Inc, Shop Fox, and Woodshop Products LLC will not assume costs for shorted or visibly damaged shipments when the guidelines below are not followed. Such costs will be borne entirely by the customer and or his/her consignee.

Shipments via Truck Freight or UPS Ground

Visible Damage or Shortage

Inspect all shipments for freight damage and carton shortages before signing the shipping document. Any and all damage must be noted on the carrier’s copy of the shipping document (Bill of Lading) and a copy should be retained for the recipient’s records. Shipments that bear excessive visible damage should be refused at the delivery point.

Concealed Damage

The shipment must be opened and inspected within 7 days from the shipping date and Woodshop Products LLC must be notified in writing via email ASAP if any shortage or concealed damage is discovered.

Concealed damage and/or shortage claims made after 7 days of the shipping date will not be honored.

Shipments via UPS Ground

Any damage or shortage on a shipment should be reported to Woodshop Products LLC in writing via email ASAP and must be reported no later than 7 days of delivery. If damage or a shortage is discovered, the original box and all packaging must be retained for the carrier to perform an inspection of the shipment.

The carriers we use to ship orders work very hard to deliver packages and freight in good condition. Sometimes, however, damage does occur.

Inspect all your freight deliveries carefully and if you see any signs of damage to the packaging or to the item itself, note the condition on the delivery receipt before you sign for the shipment.

If your order arrives damaged, keep all the original packaging and report the damage to us right away by emailing us at sales@woodshoptools.com or calling our Customer Service Department at (253) 777-9663. We will work with you to resolve the problem as quickly as possible.


Scheduling freight delivery around your schedule

The freight company will call you to arrange a delivery appointment if you request one in writing.

Freight is delivered on weekdays during normal business hours. Someone must be available to unload (or supervise unloading) and sign for the freight and note any damage to the packaging or the item, or any missing boxes.

Many customers who work full-time find it more convenient to arrange to pick up at the carrier's terminal or to have their orders shipped to their work address or to a friend who can be home to accept delivery during the day.

If you need more information about your delivery options, please e-mail us at sales@woodshoptools.com or call our order desk at (253) 777-9663.


Summary of Return Policy.


  • 10 Day acceptance period from the date of delivery. Damage claims and order discrepancies will not be accepted after this time. ALL DAMAGE CLAIMS MUST BE IN WRITING AND EMAILED TO sales@woodshoptools.com.
  • You must obtain a Woodshop Products LLC / Woodstock Int. issued RGA number PRIOR to returning any materials.
  • Returned materials must be received at Woodstock Int / Shop Fox warehouse in new condition and in original packaging.
  • Altered items are not eligible for return.
  • Buyer is responsible for all shipping charges.
  • A 30% re-stocking fee applies to all returns.
  • All Non-Defective Products, Tools, and Machinery are NON-RETURNABLE.




Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of (Woodshop Products LLC). The collective work includes works that are licensed to (Woodshop Products LLC). Copyright 2003, (Woodshop Products LLC) ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with (Woodshop Products LLC) or purchasing (Woodshop Products LLC) products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with (Woodshop Products LLC) or to purchase (Woodshop Products LLC) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by (Woodshop Products LLC). You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks

All trademarks, service marks and trade names of (Woodshop Products LLC) used in the site are trademarks or registered trademarks of (Woodshop Products LLC)


Warranty Disclaimer


Your warranty/warranties are with Woodstock Int. / Shop Fox NOT WITH WOODSHOP PRODUCTS LLC / WOODSHOP TOOLS.COM

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, (Woodshop Products LLC) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. (Woodshop Products LLC) does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. (Woodshop Products LLC) does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Woodstock Int. Shop Fox or Woodshop Products LLC., wwwwoodshoptools.com shall not be liable for any injury, lossor damage arising out of the use or inability to use any item sold

by us. Our only obligation in lieu of all warranties expressed or implied is to replace any item proved to be defective. The user must determine the suitability of the product for its intended use, and assumes all risk in connection therewith.




Limitation of Liability

(Woodshop Products LLC) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if (Woodshop Products LLC) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Woodstock Int. or Woodshop Products LLC., wwwwoodshoptools.com shall not be liable for any injury, lossor damage arising out of the use or inability to use any item sold

by us. Our only obligation in lieu of all warranties expressed or implied is to replace any item proved to be defective. The user must determine the suitability of the product for its intended use, and assumes all risk in connection therewith.



Typographical Errors

In the event that a (Woodshop Products LLC) product is mistakenly listed at an incorrect price, (Woodshop Products LLC) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. (Woodshop Products LLC) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, (Woodshop Products LLC) shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by (Woodshop Products LLC) without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

(Woodshop Products LLC) may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to (Woodshop Products LLC).


Health and Safety Issues


The activity of woodworking is inherently dangerous. Before using or operating, you are responsible for having the proper training in and the safe use of all woodworking tools and machinery purchased from this website and or directly from Woodshop Products LLC.


Attention California Customers:


Some products sold on this website contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65warning.ca.gov



Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Idaho, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of (Woodshop Products LLC) products) shall be in the state or federal courts located in Kootenai County, Idaho. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of (Woodshop Products LLC) products) must be commenced within one (1) year after the claim or cause of action arises. (Woodshop Products LLC)'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. (Woodshop Products LLC) may assign its rights and duties under this Agreement to any party at any time without notice to you.


Shipping & Handling:


All orders are shipped by Ground unless the customer pays additional charges for expedited shipping services. Orders placed on weekdays will be shipped within 24 hours. Orders placed on weekends or holidays will be shipped the following business day No orders can be shipped to PO boxes. If we are shipping your order to a business, please include the business name. If any items of your order need to be back ordered, you will be notified by email. There is an additional shipping cost for back ordered items. We do not ship internationally, and additional fees will apply to shipments made to Hawaii and Alaska. Delivery: Woodshop Products LLC. makes no guarantee that ordered items will arrive by a certain time or date. Any quote regarding the delivery date or time frame is merely an estimate. If you absolutely must have the product within a certain time frame, you must notify Woodshop Products LLC at time of order. Most items can be expected anywhere between 4-14 days but could take up to 21 days, depending on various factors. Woodshop Products LLC is not responsible for any additional fees customer may incur for rental of equipment for purposes of unloading or other purposes related to receiving the product. Woodshop Products LLC is not responsible if the Freight Company provides the customer with a delivery date, and unforeseen circumstances delay shipment further. Once again, any delivery date provided either by Woodshop Products LLC or the freight carrier is merely an estimate, not a guarantee of the delivery date. Any number of various shippers may be used to deliver the product to the destination, depending on the item being shipped, quantity, time and destination. Some larger items will need a loading dock or some other special means to remove the item from the delivery vehicle. Customers are responsible to provide for these means. Again, the customer is responsible for unloading heavy truck freight shipments from delivery truck, unless other arrangements have been made (ie: liftgate delivery). Additional charges will apply for a liftgate delivery. Some items are too large for a liftgate. Customer is also responsible for the installation of products unless otherwise agreed to. Customer must follow the manufacturer's installation specifications and instructions for installation and operation exactly or warranty and return capability may be eliminated. If the freight company attempts delivery and nobody is present to receive shipment, causing a subsequent re-delivery attempt,the customer will be responsible for paying a re-delivery fee. Additional charges would also be required if the customer needs to re-direct shipment to a different delivery address after an order has already shipped. Customer may also be responsible for storage fees if the freight carrier has to hold product due to the customer being unable to receive a product for periods of two days or more. Customers purchasing items that weigh over 70 LBS must ship by freight truck rather than UPS or FEDEX. Online orders: this residential delivery fee will be assessed after your order has been completed. Please indicate in our "Special Instructions" section whether or not your ship to address is a business or residential address. There will be additional charges for UPS orders shipping to a residence address. We deliver to the continental US, lower 48 contiguous states only. Please indicate if liftgate truck is required. An additional fee will apply to all orders that require a lift gate. Some items are too large to be delivered by liftgate. Call for details. CUSTOMERS PURCHASING MACHINERY THAT WEIGHS OVER 70 LBS: IT IS UP TO YOU, THE CUSTOMER TO PROVIDE A CORRECT, COMMERCIAL ADDRESS OR SPECIFY A TERMINAL PICKUP AT NO EXTRA CHARGE. IF YOU HAVE ERRONEOUSLY GIVEN US A SHIPPING ADDRESS THAT THE SHIPPING COMPANY INFORMS US IS A RESIDENTIAL ADDRESS, (OR IS IN ANY OTHER WAY INCORRECT) IF WE CATCH THE ERROR BEFORE THE SHIPMENT IS DELIVERED YOU HAVE THE OPTION OF PAYING THE EXTRA CHARGE OR PICKING THE MACHINERY UP AT YOUR LOCAL TERMINAL. WE RESERVE THE RIGHT TO CHARGE ANY COSTS INCURRED TO US DUE TO SUCH ERRORS TO THE CUSTOMER IN THE EVENT OF THE ORDER FULFILLMENT OR POSSIBLE CANCELLATION OF THE ORDER. Orders to be shipped by US Mail will require an additional handling charge and may add 2-3 working days to process your order. Please be advised UPS and FedEx does not deliver to Post Office Boxes and to some rural address. If there is no UPS,FedEx ground service to your address additional shipping charges will apply.


Coupons Terms & Conditions

Overview

When you enroll in the Coupons ("Program"), you agree to be bound by these Program Terms and Conditions. Woodshop Products LLC./woodshoptools.com reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, _Woodshop Products LLC./woodshoptools.com may change the Program benefits, Coupons credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 1-253-777-9663 (8 a.m to 5 p.m., (Pacific Time Zone), Monday through Friday).

Coupons credits may be redeemed in accordance with these Program Terms and Conditions. Woodshop Products LLC./woodshoptools.com may further restrict the Program based on your place of residence.

When you obtain Coupons credits, you have obtained a limited license from Woodshop Products LLC./woodshopproducts.com as described in these Program Terms and Conditions. Coupons credits are not your property. Coupons credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Coupons credits is null and void. Coupons credits may not be combined with any other Program Participant's Coupons credits. All Coupons credits will be forfeited upon your withdrawal from or termination of the Program.

Coupons credits have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. COUPONS CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.

To the fullest extent allowed by law, Woodshop Products LLC./woodshoptoolts.com retains ownership rights in any and all Coupons credits and grants you a limited, non-exclusive, non-transferable license to use Coupons credits only as specifically designated by Woodshop Products LLC./woodshoptools.com as part of the Program. In the event that your account is canceled or terminated by you or by Woodshop Products LLC./woodshoptools.com for any reason, then you will no longer have the right to use any Coupons credits stored in or otherwise associated with your account, without any compensation to you or any liability of Woodshop Products LLC./woodshoptools.com. Once Coupons credits are deleted from your account, they will not be reinstated, except at owner's sole discretion. Your only recourse and rights, if any, with respect to Coupons credits obtained by you, is to redeem such Coupons credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated _____ from time to time in owner's sole discretion.

You are encouraged to redeem Coupons credits stored in your account. Woodshop Products LLC./woodshoptools.com reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Coupons credits previously permitted. In such cases, Woodshop Products LLC./woodshoptools.com generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Coupons credits for eligible offers, as designated at such time by Woodshop Products LLC./woodshopproducts.com in its sole discretion; however, Woodshop Products LLC./woodshoptools.com makes no guarantee there will be any such redemption offers available at such time.

The availability of any feature or aspect of the Program cannot be guaranteed. The existence of a particular offer available for redemption of Coupons credits is not a commitment by Woodshop Products LLC./woodshoptools.com to maintain or continue to make such offers in the future. Coupons credits required for any redemption offer may increase at any time. The scope, variety, and type of offers that may be available for redemption of Coupons credits can change at any time. Woodshop Products LLC./woodshoptools.com have no obligation to continue making offers available for redemption of Coupons credits. In addition, we may limit your use Coupons credits stored in your account, including applying limits to: the number of Coupons credits you may have stored in or credited to your account balance at one time, the number of Coupons credits you may redeem within a given time period (for example, one day), or the number of Coupons credits you may obtain per promotion. We also may remove Coupons credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.

Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be grounds for denial of enrollment and/or accrual of Coupons credit in the Participant's account.

  • If you believe that you have validly obtained any Coupons credits that have not posted to your account, then you must contact us within 3 months after the date you claimed to have obtained Coupons credits. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

Coupon Redemption / Participant Eligibility

  • All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.
  • Complete online registration
  • Join our Emailing list
  • Not valid for shipping costs
  • Only one Coupon account per Individual or Business

You are legally bound by this Terms and Conditions document. If you do not agree to these terms and conditions, please do not use this site and do not purchase from this site.